Shopping Cart



Mail us: [email protected]

girl lying on the grass

Lovense Not Working | How to Fix It?

Lovense has designed many beautiful sex toys that are well-crafted and well-made. It is intended for sex life, which can improve people’s orgasms and family harmony.

But Lovense will encounter problems when using it, such as Lush 2, lush 3, running out of power during use, suddenly not working, can’t be charged, and other faults. How to fix these faults?

Please use it according to the designed purpose.

For example, anal toys such as Lovense Edge2 prostate massager and Hush 2 vibrating anal plugs have a unique base to prevent them from sliding into the user’s anus.

They are toys designed specifically for the anus, showing that they are not intended for the vagina. If you try to put the anal toys into the vagina to use them, you may not be able to insert them into the vagina smoothly. After inserting them, you may not be able to remove them smoothly.

Because the anal and vaginal structures are different, sex toys also have different structural designs. If you mix them, you may damage the sex toys, such as the silicone shell and the internal structure of the sex toy.

To avoid damaging the sex toy and your health, please use it according to Lovense’s design intent.

Our most popular vibrators

Avoid excessive pressure

Lovense designed the Dolce hybrid orgasm toy, the Lush 3 vibrator, Nora’s rabbit part, and Edge2 sex toys, all uniquely flexible and highly mobile.

These toys are adjustable but cannot be twisted hard, repeatedly turned multiple times, or bent.

We need to be gentle with them, just like our sensitive parts. Although Lovense has invested considerable time and effort into perfecting the product, their sex toys are not indestructible. However, if you use it properly within a year and damage occurs, it is possible to keep it, and Lovense offers a one-year warranty.

Clean your Lovense sex toys from time to time.

Sex toys must be cleaned before and after use, partly for your health and to prevent bacterial infections such as vaginitis, herpes, etc.

Secondly, it is often clean and a package for sex toys. If there is residual liquid on it, it may lead to silicone deformation, damage, etc.

When cleaning, you need to pay attention to the method of cleaning. Some of the wrong sex methods can easily damage Lovense toys, such as using too hot water, does not meet the specifications of the sex toy solution, in the toy randomly coated with alcohol or hand sanitizer. These cleaning methods are not suitable for sex toys.

An excellent way to clean a sex toy is to rinse it with warm water, and if you use a sex toy cleaning solution, you need to read the instructions and check if the toy meets them.

Lovense will provide customers with detailed instructions, as well as cleaning methods. If the toy is combined, then the Lovense user manual will describe how to disassemble and follow these guidelines, improving the service life of Lovense products and protecting individuals’ health.

After cleaning the toy, please put it in a ventilated, excellent location to avoid excessive heat, cold, or direct sunlight.

Problems with Lovense charging head

Users may be unable to charge, which may occur in the electromagnetic, USB cable, power supply, etc.

Lovense, some of the older products are plug-in way charging heads. This setting head quickly accumulates stains. If there is dust inside the jack, it may lead to poor contact, or can’t be charged, so please check if there is dust inside the charging hole of sex toys and clean it up.

You can turn the charging port of the sex toy downward and tap it a few times to shake out the small debris or objects inside.

If water is inside the jack, you can dry it naturally at this time or use a hair dryer to dry it, and pay attention to choosing cool air to dry it.

Lovense’s new products are switching to magnetic charging heads. These charging heads on the outside do not easy to accumulate dust. Charging has another advantage. It is not easy to fall off.

Is the Lovense charging cable connected correctly?

Does the toy flash when we plug the connecting cable into it? If there is no spare link cable, you can experiment with another cable to see if the current one is damaged. If the line is damaged, please try to replace it with a new one.

If the charging cable uses the standard Mirco-USB, then the same as our Android phone charging cable, there are Type-C and other charging cables that You can find at home corresponding to the alternative line.

Is the battery power sufficient?

Pay attention to checking whether the Lovense sex toys have sufficient power. For example, with lush 2, and lush 3 power, if the power is not enough, the toy will not work. Try to give them a full charge and try again.

If Lovense toys are left unused for a long time, the battery power may be depleted. It would be best if you charged it every once in a while.

As Lovense multi-sex toys use lithium batteries, they do not entirely exhaust the power before charging again, damaging the battery’s life.

Charging device problems

Some Lovense sex toys only have a charging cable and need to charge with the help of rechargeable batteries, computers, and cell phone chargers.

If we use the computer to charge, we need to pay attention to the laptop after hibernation, which may reduce the output of USB power or directly lead to the USB not outputting power, affecting the charging speed of Lush and other vibrators. At this time, you need to check whether the computer is in a standby or energy-saving state. In this state, the USB output power is lower.

The car’s USB port to charge Lovense sex toys will rely on the car battery’s electric power storage. You need to ensure that the car battery storage is sufficient. If you leave the car after the engine is turned off, you may also turn off the USB.

Incorrect charging mechanism

If your sex toy is a magnetic charging head, such as Nora, Ambi, Edge 2, Max, Max, etc., debris blockage cannot bother them. But these magnetic charging heads can sometimes be fragile and easily fall off, resulting in incomplete charging.

Unlike the other toys with a cord, the charging dock is exclusive to the Ambi among Lovense toys. Like the magnetic charging cord, the charging dock operates on the same principle. To ensure your Ambi charges appropriately, it’s essential to maintain the magnetic field intact.

These toys use magnetic energy to charge, unlike other toys that use the standard way of charging. The magnetic field must remain in intake for a magnetic charge to continue.

And if the magnetic charging head is not positioned correctly, it can lead to the impression that it is charging, but it is not. Fortunately, a charging indicator on Lovense shows us that charging is in progress.

If you don’t see the indicator light on, you need to check that the two magnetic ports are correctly linked to the two magnetic ports of the charging cable.

Inadequate Power

Lovense toys are designed to be charged through any USB port or USB/AC power adapter. You can charge your toy with your cell phone adapter, connect it directly to your laptop or desktop computer, or even plug it into your car charger if you plan to have fun when you get home.

While Lovense toys can be charged through any USB port, relying on this method is only sometimes ideal as it may result in a slow charge.

Charging your Lovense toy through a laptop or desktop computer may lead to a slower charge as these devices tend to go into “sleep” mode, conserving power and supplying less power to charging devices.

Like charging through a laptop or desktop computer, using your car’s USB port to charge your Lovense toy may also result in a slower charge. Depending on the vehicle, the electronics may turn off when the engine is off, affecting the power supply to the charging device. Even if your car allows the electronics to stay on when the engine is off, charging your toy this way is still not recommended.

Problems with overcharging

If you have read the Lovense user manual, you will notice that it shows a sex toy charging time of between one and two hours. For the sake of the lithium battery instructions, you should not exceed this by too much time.

Overcharging may cause wear and tear on the battery. If you like to connect the toy to the charging cable and then go to work and wait for the toy to be removed from the charger when you come from work, then you need to pay attention to the time required by the user manual to charge the toy, which can extend the life of the toy.

Blockage in the Charger Port

If a Lovense toy doesn’t use a magnetic field to charge, there is a possibility that small particles could enter the charger port and prevent the sex toy from receiving a reasonable charge.

Lovense toys, except for Nora, Max, Max 2, and Ambi, utilize a charging port. This means there is a small opening and tunnel that leads to the battery of the sex toy, which could potentially allow dirt or debris to enter and hinder the charging process. If your charging port becomes clogged, the charger may be unable to make a complete connection, resulting in a failed charge. Cleaning out the port by blowing into it instead of inserting any foreign objects is recommended to address this issue.

Tips for a Clean Charger Port

Remember that if you store your Lovense toy in a linen bag or towel, lint and fuzzies may get caught in the charging port, affecting the charging process. It’s essential to ensure that whatever you use to store your sex toy does not shed or produce any fibers that can get trapped in the charging port.

You don’t have to worry too much about water when using Lovense toys since they are all designed to be completely waterproof. However, when washing your toy, be cautious not to submerge it in water as the pressure may push it into the charging port, causing it to fall out. To avoid this, it’s recommended to rinse your toy with water instead of fully submerging it.

Is the use of dry batteries?

If the use of dry batteries, such as No. 5 batteries, No. 7 batteries, etc.

Then check the battery power before opening the battery box to see if there is a chemical liquid leakage, resulting in corrosion between the battery and the metal sheet, poor contact, and thus can not be adequately powered. If there is such a phenomenon, you can remove the battery, use a blade to corrode the metal, clean it up, and buy new batteries.

Later, if you do not use it for a long time, please take out the battery. Or isolate it once in a while to check.

Check the direction of dry cell installation.

If dry batteries are used, there are positive and negative installation directions. If the installation is reversed, you can change the battery installation to try and experiment. It will not cause damage to the toy.

Lovense travel lock

If Lovense has a travel lock, check if it is open, close it, and try again.

APP can’t be linked

If you encounter Lovense and Lovense Remote application can not be linked, you can try the following methods.

searching lush 3 lovense remote

Bluetooth problem

Make sure the Bluetooth version of the phone, computer, or iPad you are using is compatible with Lovense requirements, and make sure your phone’s Bluetooth is working correctly.

You can use the current device to link another Bluetooth accessory to ensure the current phone works correctly.

If the Bluetooth of the current device is not working correctly, check the current device, such as reinstalling the system, etc.

You can try restarting Bluetooth by turning it off, then turning it on again. If it still says you can’t link the toy, uninstall the Lovense Remote app, install it, and try again.

Since there are now many Bluetooth-enabled devices, you can avoid the other Bluetooth devices to prevent linking interference.

Lovense Remote APP

Check if the version of the Lovense Remote APP is compatible with the current sex toy, or if the version is too old, you can uninstall the existing APP and reinstall the APP.

lovense remote
lovense remote app

Is there any interference

If you use Bluetooth to link with sex toys, the distance should not be too far. You can connect at a close distance and then try to control from a distance.

Ensure no interfering objects exist, such as electronic devices, cell phones, bracelets, sex toys with Bluetooth function, etc.

Internet problems

If you use the Lovense application to link with online and other applications, such as remote pairing, control, etc., are required for Internet support, make sure the phone has been connected to Wi-Fi or has been appropriately turned on 3G, 4G, or 5G.

You can use the mobile browser and open a random web page to confirm. The web page can usually be opened, indicating the network is connected.

Computer problem

If you use the desktop version of Lovense, the probability of encountering problems may be more significant. MAC, as well as Windows computers, have a long history of awesome. If your home computer has been used for over five years, or even some have ten years of history, this old hardware does not necessarily support using Lovense applications.

Operating system problems

Whether it is a cell phone, computer, or iPad, all need the support of the operating system. If the application installation fails, you must first check whether the operating system supports the application download. If not, please upgrade the operating system.

Compatibility issues

Ensure the Lovense product you purchased is from the lovense official website, not a knockoff. You can only use the Lovense Remote app to link to official sex toys, not knockoffs.

Software problems

Since Lovense is continuously updating its software versions, if you are using hardware that is still a few years old, compatibility problems may occur.

For example, your Macintosh is ten years old, and your iPhone is six years old. Then the latest version of Lovense Remote doesn’t install directly to your hardware. This time you need a lower version of the Lovense Remote application to install correctly.

Or you can upgrade your hardware and buy the latest computer or phone to use the latest Lovense Remote application.

lovense remote mobile control

MV Live Session Failed

If your Lovense is not linking MV sessions properly, please try the following measures to solve the problem.

  1. Uninstall and reinstall the “Lovense Connect” application on your phone.
  2. Ensure that the phone running the “Lovense Connect” application is on the same Internet connection as the computer you are streaming from. For example, on the same Wi-Fi.
  3. Also, ensure you are not using a VPN on your computer or mobile device, as both need to be connected from the same IP address.
  4. Close your MV Live session, log out from ManyVids, and close your browser completely. This will reset your room and ensure no cache or browser extensions interfere with the connection.
  5. If you can not connect your Lovense to your MV Live session after performing these steps, please get in touch with [email protected].

Lovense storage issues

Proper storage of Lovense is essential, as storing Lovense in a dark, humid place or an area exposed to the sun and warm for extended periods may cause the lithium battery to wear out or swell.

Temperature can affect the performance of your sex toy. Extended exposure to high temperatures can reduce the battery life of lithium-ion batteries. To properly care for lithium-ion batteries, it’s recommended to avoid charging them when they are below 32 degrees Fahrenheit or above 113 degrees Fahrenheit.

Like any other electronic device, sex toys with batteries should be stored at room temperature, below 30 degrees Celsius, and kept dry.

If the vibrator is not used for an extended period, it should be at least 50% fully charged. If the charge is too low and stored for a long time, the power will slowly drain and eventually damage the lithium battery.

Fortunately, all Lovense sex toys come with a companion app that allows you to check the battery level of your toy before storing it. Using this app, you can quickly determine the exact percentage of charge remaining in your toy.

Lovense max 2 not charging

Here are five possible reasons why your Lovense toy may not be charging:

  1. Insufficient power or slow charge
  2. Blockage in the charger port
  3. Incorrect storage
  4. Incorrect charging setup
  5. Overcharging, which can cause issues

Did you forget to push the charging cable into the charging port firmly?

The most frequent issue people encounter when charging their Lush 2 is aligning the USB charger properly and inserting it deeply enough until it makes contact.

The charging port of the toy is designed with waterproofing in mind, resulting in a tight fit. However, connecting the charging port should be fine if you follow the correct plugin procedure.

To ensure a successful connection, be firm but gentle. Please confirm the charging port is aligned with the pin before applying firm and direct pressure to push it home.

The USB power source may be faulty.

USB ports and wall AC to USB adapters can fail. Before investigating further, test your power brick or USB supply on another device, such as your smartphone, to see if it’s charging.

If the power brick functions correctly, the device you connect to should detect the power, and your smartphone should start charging. If it doesn’t, consider the following:

  • Ensure that the AC adapter brick is plugged into an active wall outlet, and if the outlet has a switch, turn it on.
  • If charging from a computer or another gadget with a USB port, ensure the device is powered on.
  • If the current power source isn’t supplying power to your testing device, try using a different one.

The USB cable may be damaged

if you cannot receive power from the power supply and other USB devices can’t charge.

Check for visible damage, tears, or cuts on the cable. You can confirm whether or not the USB cable is damaged by using a different cable to see if the Lovense Lush 2 starts charging.

Your Lovense Lush 2 is Damaged (Very Rare)

Although the Lovense Lush 2 is a durable device, improper use can cause it to malfunction. In addition to neglecting to clean it regularly and storing it in unclean environments, the battery, charging system, or charging port could also be damaged if you:

Here are some possible rewrites of the given text:

  • If you use your Lush 2 anally, be aware that this can raise the risk of blockages, particularly if you don’t adequately prepare for the experience.
  • Avoid boiling or submerging the toy in hot water to sanitize it, as this can damage the battery or cause it to explode.
  • Do not store the toy in scorching environments, such as the glove compartment of an unattended car during the summer or in icy places.
  • Remember to charge the battery at least once every six months to prevent it from dying out.

Why is my lush 2 charging so slowly?

If you’re experiencing slow charging with your Lush 2, it may be due to a USB power supply not providing sufficient amperage to charge the device quickly. Most USB devices and smartphones require around 1Amp of amperage to charge at a reasonable speed, so if you’re using a low-powered supply to charge your Lovense, you may notice longer charging times.

How to charge max 2?

Turn off the device before charging. The cable can be plugged into any USB port or USB/AC power adapter to start charging. It will take approximately 100 minutes to charge fully.


It is a magnetic charger and will only work if positioned correctly. When attempting to charge, if a solid red light doesn’t turn on, rotate the cable 180 degrees. DO NOT use the toy while charging according to the max 2 user manual.

how to charge lovense max2

Lush 3 is not working

It could be faulty or damaged (possibly an issue with the tail if you’ve had both connection issues and now can’t turn it on)

However, it might be worth trying:

  • Charging it. I know you said there is a charge in it, but sometimes a full charge can reset any internal gremlins.
  • Ensure you keep your finger on the button for 4 seconds.
  • Unpairing the toy with your phone (or whatever device you set it up with). I don’t have a Lovense toy, but for We-Vibe ones (and iPhones) this can be done in the Bluetooth settings on your phone, so I would assume it would be similar. Restart the app and try to pair it again.
  • Make sure your app and phone operating software are up to date.
  • Store the toy somewhere reasonably cool and out of any direct sunlight.

I suggest contacting the company directly if you’re experiencing similar problems with your Lovense butt plug. They asked me for the item code and provided me with a replacement. You could try doing the same with yours and see if the company will replace it for you, as it would be classified as faulty goods.

Are you charging your Lush 3 correctly?

Read the Lovense Lush 3 User Manual to check if you charged correctly.

It should charge for 85 minutes, use the time for up to 290 minutes, and standby for up to 120 hours.

Turn off Lush 3. The cable can be plugged into any USB port or USB/AC power adapter. It will take approximately 85 minutes to charge fully. Once it is fully charged, the solid red light will turn off.

Note: The magnetic charger will only work if positioned correctly. If a solid red light doesn’t turn on, rotate the cable 180 degrees.

How to identify & resolve your charging problem?

  • Try the magnetic connection both ways.
  • Clean & dry the magnetic contacts on the charger & Lush 3
  • Check the USB plug/port is working. Test using another cable/device
  • Contact Lovense Customer Support

Lovense Lush 3 Replacement Charger

The Lovense Lush 3 uses a Li-Ion rechargeable battery and a magnetic USB charging cable that can be plugged into your device’s USB plug or port. It takes ~85 minutes of charging time for up to 4.5 – 5 hours of continuous play.

Do you use the lovense App properly?

This video shows you the Lovense App’s appearance in the App Store. Then we offer you how to connect the Lovense App to the Lovense Lush 3 for Solo Play—followed by how to connect your partner to your phone so they can control the Lush 3!

The Complete Lovense Connect App Guide For PC And Mobile

This video, It will give you a complete guide on how to set up the Lovense Connect app on your PC or on your mobile(cell) phone. This is a must-watch for webcam models (Camgirl / Camdude)

00:00 – Intro – Lovense Media Player
00:33 – How To Download And Install Lovense Connect App For PC
00:56 – How To Connect Your Lovense Toy To The Lovense Connect App On Your PC
01:59 – How To Add More Toys To the Lovense Connect App

How To Connect Your Phone Via Your Phone Bluetooth

02:55 – How To Download Lovense Connect App To Your Phone
03:11 – Setting Up The Lovense Connect App
03:47 – How To Add Your Lovense Toy To The Connect App
04:55 – How To Add Your WebCam Site To the Lovense Remote App
05:36 – How To Use The Lovense Control Link
06:40 – What a Lovense Control Link Looks Like On A Phone
07:32 – Wrapping Up Another Video.

Lovense FAQs

How long does the Lush 3 battery last?

Its battery has improved compared to the Lush 2, going from 2 hours to 5 hours of autonomy. You won’t need to recharge it often, even if you use it regularly! The charging time is 85 minutes.

How Long Does Lovense Need to Charge?

Consumers often consider the charging time when purchasing a rechargeable sex toy, as nobody wants to wait too long before being able to use it. With Lovense toys, the charging time varies depending on the size and type of the toy.

While some toys charge for 70 minutes, others may require up to 2 ½ hours to reach full power. To ensure you know how long your toy needs to charge before it’s fully operational, it’s essential to refer to the instruction manual that comes with your toy.

How Long Does the Charge on a Lovense Toy Last?

The amount of time a fully charged sex toy lasts varies depending on the specific toy. In most cases, the time required to charge the Lovense product is equal to the amount of time it can take.

However, some toys can operate for up to three hours after being charged for only an hour and a half. To learn how long your toy needs to charge and how long it can be used before needing to be charged again, refer to the instruction manual that comes with the toy.

Why does my Lovense toy have a weak connection?

If the signal of your Lovense toy is weak, it may be because the phone is far away from the toy. Or an object between the phone and the toy blocks the signal transmission.

If the phone and the toy are in close contact, please remove the phone’s case. If the signal is still weak, a problem inside the toy may need to be repaired.

Why is my lovense live control not working?

Both partners need an account for this function to work. Make sure your partner has an account before adding them. If you haven’t added your partner yet, press the + button on the top right to add your partner.

If you click “long-distance” and it doesn’t work, ensure your partner works when you use it yourself. Ask her to check if the toy works when she uses Lovense Remote to control it herself. If it doesn’t work when you control it yourself, then Live Control won’t work either.

It would be best to ensure that both parties’ software versions are identical. You can upgrade your software version in advance.

Why is my toy not popping up in lovense?

Make sure that the mobile device running your ‘Lovense Connect’ app is on the same internet connection as the computer that you are living with.

Check if the toy is open, and check if the Bluetooth of the phone or computer is available. You can also restart the phone to try.

Leave a Reply
Free Worldwide shipping

On all orders

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa